Service Master Enterprise
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Service Master’s Enterprise Version is a comprehensive service business application
that meets the high demands of large organisations within the Service Industry.
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Scalability and Usability
Enterprise Version delivers an infrastructure that can grow with your business and
has a proven record in managing and monitoring today's complicated processes common
with enterprise workloads.
Support and Maintenance
Enterprise Version includes automatic server and client updates, remote desktop
and telephonic support, help and user manuals, integrated error reporting, etc with
the added feature of Scheduled database backups.
Customer Management
Not only does the Enterprise Version include all the Customer Management features
and functionality of both the Express and Standard Versions, it also includes powerful
integrated telephone recording functionality and the ability to record, store and
import digital picture and audio files.
Work Order Management
Enterprise Version includes all the Work Order Management features and functionality
included in both the Express and Standards versions, including the ability to record
and import digital pictures of Site Addresses, products, etc associated with the
Job Card.
Quotations
Enterprise Version’s Quotes feature provides the tools necessary for generating
complete and accurate quotes. Duplicate, amend, or convert quotes to work orders.
Quotes can be printed, emailed (as a PDF) or sent to a customer via texting using Service
Master's integrated texting and email function.
Products and Services
Enterprise Version includes all of the features necessary to manage Products and
Services successfully. Use the Products and Services module to list default services
and prices to use on quotations, sales orders, purchase orders, stock transactions,
invoices, and job costs
Each product or service form includes general details, costing for the product or
service, record stock take quantities and the ability to view the movement of the
product or service.
Accounts Management
Enterprise Version’s features provide a flexible and effective accounts management
tool to provide detailed and accurate invoices, control debtors, track and record
customer's payments, email invoices, payments and receipts with automatic PDF creation,
sort customer payments by date or by customer's account, etc.
Communication
Enterprise Version’s use of latest technology allows you to Send data via texting and
receive an texting from any text capable communication device including the ability
to control user access and monitor the usage of the integrated texting tool.
Integrated e-mail allows you send invoices, work orders, quotes, receipts of payment,
etc with automatic PDF creation within Service Master
Reporting
The Enterprise Version provides you with an in-depth reporting tool, providing you
with business intelligence to support better business decision making.